Dorothee Schumacher Luxury Softness Pullover Dorothee Schumacher

Professionally packed and fast shipping

We provide a variety of shipping options due to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff is highly trained to pack your goods precisely according to the specifications we provide. Your items are carefully inspected and securely secured prior to shipment. We ship to hundreds of thousands of customers every day in different countries. Our commitment to become the largest online retailer worldwide is demonstrated by this. The distribution centers and warehouses distribution are located in Europe, as well as the USA.

Please note that orders with more than one item are subject to a processing period that is based to the item.

Prior to shipping, we examine the items ordered thoroughly before sending the items. Most orders today are shipped in 48 hours. Delivery is expected to take between three and seven days.

Returns

The inventory is constantly changing and we cannot completely manage it because multiple parties are involved, which includes our warehouse and factory. The actual inventory can be changed at any time. It's possible that your order will become unfulfilled when you have placed the order.

Our policy runs for a period of 30 days. If it's been more than 30 days since you bought the item, we unfortunately can't give you a complete refund or exchange.

In order to be eligible for a refund, your item must be in good condition and in the same condition that you received it. The item must be in its original packaging.